Privacy Policy.
Transparent and easy to understand.
Introduction
We deeply value your privacy and transparency in the use of your data. We know this is a huge responsibility, so we've created this page to be simple and accessible, without using complex or sophisticated terms.
Learn more about Lucky Fox's privacy policy.
Data collection
What data is collected?
When you make a purchase on the Lucky Fox website, we only collect basic information such as your name, phone number, email address, and shipping address. We don't create accounts, and we use browser cookies to understand how you interact with our website.
Data usage
What is this data used for?
We use order data to process payments, issue invoices, and ship orders. We also use browser cookies to track website access and conversion metrics.
Data sharing
Who receives this data?
To process payments, issue invoices, and ship orders, we need to share certain data with payment institutions, government agencies, and shipping companies.
To track access and conversion metrics on our website, we may share browsing data with platforms that help us understand how users interact with our website.
Data security
How do we protect this data?
All data transferred to the Lucky Fox website is protected by SSL encryption, ensuring that all information transmitted between your device and our servers remains secure.
We use PCI DSS-compliant payment institutions to process payments. All transactions are protected by tokenization, and we do not collect or store sensitive payment data.
Your rights
Can I delete this data?
The National Tax Code (CTN) and current legislation require that tax documents, such as invoices and transaction records, be stored for a minimum period of 5 years. After this period, you can contact us to request deletion of your data.
To manage or delete cookies stored in your browser, simply access your browser's settings.
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